Who to report to

Responsibility for local problems in the United Kingdom is split between several organisations. ReportLocal works this out for you, but here is the general picture.

Your local council

Potholes, street lighting, fly-tipping, missed bin collections, abandoned vehicles, dangerous buildings, noise nuisance and pest control.

The police

Crime, antisocial behaviour involving people, harassment and suspicious activity. Call 999 in an emergency, 101 otherwise.

Your housing provider

Repairs, damp and mould, communal areas and neighbour disputes if you and your neighbour are tenants of the same landlord.

National Highways

Problems on motorways and major A roads rather than ordinary local streets.

Utility companies

Water leaks in the street, gas smells (call 0800 111 999 immediately) and power cuts.

Environmental health

Food hygiene concerns, statutory noise nuisance and unsafe living conditions.

In an emergency always call 999. Emergency guidance

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